Terms of Service

Updated on : 31st March 2023

1. Terms of Service

All products and services, including but not limited to the RummyXL website and mobile app and the games and services provided through them, (referred to collectively as “Services” hereinafter) provided to you and offered by JP Funware And Technologies Private Limited and/or its affiliates, subsidiaries, associates and partners (hereinafter referred to as “We/we” or “Us/us”, “Rummy XL” or “RummyXL.com” or “Our/our”) through the www.rummyxl.com website and/or mobile app (hereinafter referred to as “Website/Mobile App”) are subject to these Terms and Conditions (hereinafter referred to as “Terms” or “Terms and Conditions”).
You must carefully read and agree to all the terms in these Terms and Conditions prior to your use of our Services. “You” in these Terms and Conditions refers to “user”, “player”, as well as every visitor to our Website/Mobile App. By registering on the Website, you agree to receive notifications via SMS/RCS and follow our Terms and Conditions, Privacy Policy and Game Rules.
You may note that if any single term laid down in RummyXL.com’sTerms and Conditions is found to be unlawful or unenforceable or is determined to be invalid or voidable or void for any grounds by either a judicial or quasi-judicial body in India, it will not by any means affect the enforceability and validity of any other terms in our Terms and Conditions.
If you do not wish to adhere to our Terms and Conditions or any of our future changes or modifications to our Terms, you may choose to cease the use of our Services and any and all features of our Website/Mobile App along with any services that we offer.

2. Agreement

Please make sure to read our Terms carefully and understand them properly. All the clauses in RummyXL.com’sTerms and Conditions are delineated in this Agreement and/or included in the medium of reference that can be accessed by clicking on the related links provided below. You should make sure that you have read and clearly understood our Agreement before becoming a user of RummyXL.com, and you must agree to follow our Terms and Conditions, Privacy Policy, Fair Play Policy, Responsible Gaming Policy, Game cancellation and Settlement Policy, Game Rules and all the policies laid down on the RummyXL.comWebsite/Mobile App and undertake to follow them. You are by all means bound by our Agreement in any instance when you choose to use our Services or games of rummy or software. We reserve the right to modify or amend our Terms at any time without prior notice to you.
Changes to these Terms,will be updated on the Website/Mobile App. Please do make sure to review our Terms and Conditions to stay updated on the changes to our Terms. We may notify you of some of the changes by sending you an email at your email address registered with us. However, our notifying you, at our own discretion, via email shall not absolve you from your responsibility to update yourself on any and all changes to our Terms and Conditions by reviewing our updated Terms and Conditions on our Website/Mobile App. We may revise, amend, or change any of our policies and game rules in our Terms and Conditions. If you do not agree to any changes and the new rules, you may choose to cease using our Services and send us a request to lock your RummyXL.com account. If you continue using our Services after any amendments or changes to our Terms and Conditions, your continued use of the Services shall constitute your agreement to our new Terms and it will be assumed that you have read our updated/modified Terms and Conditions, and you have agreed to the changes made to the Terms and Conditions, and you undertake to abide by the updated Terms and Conditions. We may also add to our Terms and Conditions supplementary Terms and Conditions for the use of our existing Services and/or any services that may be added to the Services. In such a case, your continued use of the Services shall constitute your agreement to the supplementary Terms and Conditions as well as the Terms in their entirety, and your use of the Services shall be governed by the updated Terms and Conditions, including the supplementary Terms and Conditions.

3.Description of Services

We provide our users/players with an excellent opportunity to enjoy our multiplayer rummy games 24×7. Using our seamless software and IT services, you can play online rummy, a game of skill, with other online rummy players on RummyXL.com
Our Services are only intended to allow you to play rummy for the sole purpose of entertainment. Playing online rummy is legal in India, but RummyXL.com will in no way be responsible or liable for any acts of betting or gambling that may take place outside our Website/Mobile App.


On RummyXL.com, you can play Points, Pool and Deals variants. You can play both free and cash rummy games on RummyXL.com. However, people living in Andhra Pradesh, Assam, Arunachal Pradesh, Meghalaya, Odisha, Sikkim, Nagaland and Telangana are not permitted to play our cash games/tournaments as the aforementioned states do not allow their residents to play real money rummy games.


We do not allow people under the age of 18 years to play our games. If you allow or assist anyone who is below 18 years of age to access our Website/Mobile App or Services on your computer or internet-enabled gadgets, internet connection and/or accessibility (either borrowed or owned or leased), you will solely be responsible for your act and accept complete liability for any outcome thereof, including any adverse consequences. Neither RummyXL.com, nor any other third party content provider, nor their related agents shall be responsible or liable for any direct or indirect, incidental or consequential injuries or damages that may arise as a result of the use of or inability to use our Website/Mobile App by the user, regardless of instances when such party or agent has been warned of or advised against the possibility of similar injuries or damages.

We reserve the right to demand proof of your age at any moment to check and verify that no minor is using our Services or playing our games. We also have the right to ban any person from playing our games if the person provides false proof of age or is under suspicion of being under-age.

6.Creation and Operation of a User Account

To play our games, you are required to register with us on our Website/Mobile App using a strong password. After registration, a username will be automatically assigned to you. For account verification, you will be required to provide more personal information when you opt to play our cash games/tournaments. Before depositing cash or playing cash games, you must ensure that your password is strong and also includes capital letters, special characters, and numerals.

7.Jurisdiction, Payments and Players’ Funds

Before you add cash to your Rummy XLaccount or play cash rummy games/tournaments on our Website/Mobile App, you must acknowledge the legality of playing cash rummy games/tournaments in the jurisdiction from where you are trying to play cash games/tournaments. You are prohibited from playing cash games/tournaments on RummyXL.com if you are not legally competent to perform transactions in Indian Rupees through banking channels in India and/or if you are not accessing RummyXL.com from a jurisdiction where playing cash online rummy games/tournaments is legally permitted. Any violation of this policy will be considered a breach of our Terms and Conditions and as a result, your Rummy XLaccount will be locked immediately and you will not be entitled to receive any prizes from or refunds for any such cash games/tournaments that you might have participated in on our Website/Mobile App. You also acknowledge that the state laws of Meghalaya, Andhra Pradesh, Assam, Odisha, Sikkim, Nagaland, and Telangana, also called Restricted Territories, do not permit the residents of the aforementioned states to play cash rummy games or tournaments online. You shall abide by these states’ laws and will not use Rummy XL’s Services to deposit cash, withdraw cash, or participate in cash games/tournaments on Rummy XLwhile residing in or visiting these states.
You are prohibited to play cash games on RummyXL.com if you are not legally competent to perform transactions in Indian rupees through banking channels in India and/or if you are accessing RummyXL.com from a jurisdiction where playing cash online rummy games is not legally permitted. Any violation of this policy will be considered a breach of our Terms, and as a result, your RummyXLaccount shall be locked immediately, and you shall not be entitled to receive any prizes or refunds from any cash games in which you might have participated on our Website/Mobile App.Accessing the Rummy XLWebsite/Mobile App from a Restricted Territory or from outside India by using IP or GPS masking software programs such as Fake GPS, GPS Spoofer, etc. is a breach of theseTerms and Conditions. Such breach of our Terms and Conditions shall result in you getting permanently blocked and the deletion of your Rummy XLaccount with forfeiture of all the balance in your Rummy XL account. Furthermore, using our Services, creating an account on RummyXL.com or playing our games from a Restricted Territory in/or from outside India by using IP or GPS masking software programs such as Fake GPS, GPS Spoofer, etc. is also a violation of applicable laws, and you shall be solely liable to any penalties and/or penal action under the applicable laws.


When making a payment, please ensure that the instrument used to make the payment is your own and is used to add cash to your user account only. Subject to the “Add Cash” limits (limits on users’/players’ adding cash to their Rummy XL accounts) specified by us from time to time, you are free to deposit as much money into your Rummy XL account as you want for the purpose of participating in cash games on the Website/Mobile App. We want you to play responsibly on our Website/Mobile App. Your ability to add cash to your user account shall be subject to the Daily and Monthly “Add Cash” limits set by default, which we can reset with undertakings, indemnity, waiver and verification conditions as we deem appropriate in our sole discretion.
Payments made via Credit card, Debit card, Prepaid Cash card, UPI and internet banking are processed by third party payment gateways. Similarly, payments made via other payment modes also require an authorization by the intermediary that processes the payments. We are not responsible for any delays or denials/rejections at such third parties’/intermediaries’ end, and the processing of payments shall be subject to such third parties’/intermediaries’ terms, policies and procedures solely, and we shall not in any way be responsible for that. If you face any issues while adding cash to your account, you can reach out to us using the “Contact us” feature available in the “Help” section. You agree that in the event of your credit being delayed or eventually declined for reasons beyond our control, we may not be held responsible or liable in any manner whatsoever. Once a payment/transaction is authorized, the money is credited to your user account and is available to you to play cash games on our Website/Mobile App.
We have the right to cancel a transaction at any point in time solely at our discretion, in which case if the payment is successfully made, the transaction will be reversed and the money will be credited back to your payment instrument. Players’ funds are held in trust by us in specified bank accounts. Rummy XL keeps all its players’ funds unencumbered and your funds will be remitted to you in due course subject to the Terms and Conditions applicable to the withdrawal of funds. Funds held in your user account are held separately from our corporate funds. Even in the extremely unlikely event of an insolvency proceeding, your claim on the deposits will be given preference over all other claims to the extent permissible by law.
TDS POLICY- In line with the provisions contained in Finance Act, 2023, following TDS policy is applicable for all players on RummyXL from 1 Apr, 2023.
TDS is applicable at the time of withdrawal or deposit refund.
30% TDS is applicable on any positive net winnings at the time of withdrawal.
TDS is also applicable at the end of financial year on year end wallet balance (excluding the amount on the table) by considering it as a withdrawal amount. Post applying TDS on the remaining balance (as per policy), the remaining amount will be carried forward to the next financial year as starting balance. Carried forward balance will be considered as investment for next year and TDS would not be applicable for that amount.

Here, Net winnings = Total Withdrawals – Total Deposits (in a financial year). Apr 1 to Mar 31 duration is considered a financial year.

Please note that the TDS Policy is based on the understanding of the provisions as introduced/ amended by Finance Act, 2023 and the Company reserves its right to modify/ change/ amend the TDS Policy basis law applicable at the relevant time.


In respect of any transactions entered into on the platform, including making a payment to participate in the paid versions of skill game(s), you agree to be bound by the following payment terms:

The payment of a predetermined amount that the user makes to participate in any skill game(s) is inclusive of the fixed platform fee charged by RummyXL.com for access to RummyXL.com Services and the user’s contribution to the prize pool.
Subject to these Terms and Conditions, all amounts collected from the user are held in a separate non-interest earning Trust Account, which is responsible for the management of the user account and the prize pool, until the determination of winners and distribution of prizes. RummyXL.com receives only its share of the platform fee through the said Trust Account and has no control over the User Funds.
RummyXL.com reserves the right to charge a platform fee, which can vary periodically based on management’s discretion. The platform fee (inclusive of the applicable tax thereon) will be debited from the user’s account balance and RummyXL.com will issue a transaction note for such debit to the user, which is visible in the user’s Transaction History.

9.Deposits and Withdrawals

Withdrawals shall only be permitted in cases of winnings arising out of playing and subsequently such withdrawals shall be transferred onto the user’s bank account. As a requirement one ‘Add cash’ transaction is compulsory to withdraw any amount. Also to proceed with a withdrawal a minimum value of Rs. 100 is required to be maintained by each user. When a user submits a withdrawal request Rummy XL shall process it on the same day and such requests shall be taken up by Rummy XL only till 3pm on any such given day. However, for the amount to reflect on a user’s bank account it may additionally take 2-3 days’ time.


For any withdrawal to be successfully processed, users will be required to produce their KYC documents and users shall also provide Bank Account details that are associated with their name and the same should be reflected on their Pan Cards.
Only 1 withdrawal transaction per day shall be permitted per user and under no circumstances can a user place requests to allow more than one withdrawal on any given day. Account monitoring shall be practiced in cases of suspicious gaming, detection of multiple accounts etc., For this reason it is pertinent to mention that withdrawals are subject to clearance and the Management reserves the right to accept or decline your Withdrawal request.
The deposits made by any user in the Deposit Segment is purely for the purpose of enabling a user’s participation in the Cash Games and does not carry or generate any interest or return.
You hereby represent and warrant that the payment instrument/mode used for adding cash to Your RummyXLAccount , belongs to You. The processing of payments will be solely in terms of the applicable policies and procedures of the relevant third parties, without any responsibility or risk at Our end.

Once a payment/transaction is authorised and confirmed, and the funds are received by Us, the amount is credited to the Deposit Segment on our Website and/or Application and is available for You to play Cash Games. You understand and agree that we are not liable in the event of Your credit being delayed or eventually declined, and You are required to follow up with the providers of the payment instrument You used to initiate the transaction.


A Withdrawal Request will be accepted by Us subject to adequate KYC verifications, alignment with the deposit method, Discount terms/restrictions, and/or security reviews by Our automated systems and risk management team. You agree that all Withdrawals You make are governed by the following conditions:
You can Withdraw all or any part of Your Withdrawable Balance, subject to the levy of applicable processing fee (depending on the Withdrawal method), and applicable taxes.
You may Withdraw a minimum of INR 100.00 (Indian Rupees One Hundred only) and a maximum of INR 1,00,000.00 (Indian Rupees One Lakh only) per transaction. When Withdrawing funds, payment will be made to You either by electronic wire transfer, or any other manner in accordance with Your stated preferences and Applicable Law. We also reserve the right to disburse the amount to the financial instrument/mode used to add cash to Your Deposit Segment. The foregoing limits on withdrawal may be changed or modified by Us from time to time.
Withdrawal Requests shall, subject to Withdrawal restrictions specified in these Terms and the Platform, be processed post Your KYC verification. We may ask You for Your KYC documents at any stage to verify Your address and identity.
Discount, bonus and promotional winnings are not directly withdrawable and are subject to the terms and conditions applicable to their grant.


RummyXL will attempt to process your withdrawal request in a timely manner, but there may be delays due to the time required for the KYC verification, security checks, and other processes involved in completing the Withdrawal transaction. We shall not be liable to pay any form of compensation to You for the reason of such delays in processing Withdrawal Requests and remitting payments


Users should note that the validation of KYC documents may take upto three (3) working days from the date of submission of the documents. We reserve the right to validate and/or reject the KYC documents at our sole discretion. You will be notified of the status of KYC verification on Our Platform.


In cases where the phone number and email address provided by You is incorrect, RummyXL shall bear no responsibility for Your access and use of the Services being interrupted.


Users shall be wary of any positive Withdrawable Balance and/or funds in the Deposit Segment (excluding bonus) at the time of request for Account Discontinuation. RummyXL shall disburse the same to the users by electronic transfer in accordance with these Terms, subject to any applicable charges, including an account closure fee of INR 1,000.00 (Indian Rupees One Thousand Only) or ten (10) percent of the total funds to be transferred, whichever is higher.


Usage, distribution & expiry of bonus is at the sole discretion of RummyXL. RummyXL also decides the percentage of bonus that can be used to enter a cash game; this can change anytime without prior notice. Any bonus earned on RummyXL through promotions, offers, referrals etc., cannot be withdrawn and can only be used to play cash rummy games. Bonuses are issued at Our sole discretion and cannot be claimed by users as a matter of right. The utilization percentage/rate may vary depending on the offer, and the user. The Bonus shall have such limited validity as may be communicated to the users. You agree that any bonus offered by us on the Platform would be first utilized as a discount against the Service Fee.
In the event, Your RummyXLAcount is terminated by You voluntarily, or by Us in accordance with these Terms, all Bonus issued to You shall be forfeited and You shall have no further right or interest in such Bonus.The amounts in the Bonus Segment are not redeemable for any other prize, nor can they be Withdrawn directly, or transferred to another user.

11.Fees & Services:

RummyXL charges a Service Fee on each Cash Game played on the Platform by a User, which may vary depending on the nature of the Cash Game and is subject to change from time to time, as indicated in Clause 10.2 below. RummyXL reserves the right to levy different Service Fees for different Cash Games at its sole discretion.


It is clarified that all forms of Discounts and other Bonus, promotional winnings and rebates offered by RummyXL to a user shall be first applied to the Service Fee chargeable to such User, and RummyXL has the right to reduce and vary Discounts and promotions accordingly. Further, such Discounts and promotions may be subject to specific conditions, such as usage only in specific types of Games, or restricted usage only after the expiry of a predetermined time period, etc.


The Service Fee charged shall be inclusive of the Goods and Services Taxes, at the rates mandated under applicable law



In accordance to the extent that is permitted by law, you hereby agree with full knowledge to indemnify, defend and save us and hold JP Funware & Technologies Private Limited harmless to the complete extent of all awards and benefits, disbursements, litigation cost and reasonable fee of the attorney that we may have to incur or suffer in connection therewith including any sort of direct or indirect or consequential losses that may refer to any loss of profit and reputation that can arise from any claims, suits, taxes, actions, cause of actions, damages, penalties, injuries, expenses, demands, interest and/or awards imposed, brought or asserted against us by any personany entity or individual in connection with or in respect of Your use of the Services.


A failure by Us, to insist upon strict performance of any of the provisions herein or to exercise any option, right or remedy contained herein, shall not be construed as waiver or relinquishment of such provisions, option, right or remedy. No waiver of any provision hereof shall be deemed to have been made unless expressed in writing and signed.


The latest versions of the Platform Policies, as published on the Platform, contain the entire agreement between You and Us regarding the access to and use of Our Services and supersedes all prior agreements, including prior versions of the Platform Policies.

13.Intellectual Property:


JP Funware & Technologies Pvt Ltd and/or its affiliates, as the case may be, exclusively owns all rights and intellectual property of any type throughout the world, including but not limited to patents, trademarks, domain names, trade names, service marks, copyrights, software, trade secrets, industrial designs, and know-how in the Platform and Services, and the underlying technology and documentation.


Upon validly registering on the Platform, You are granted a limited right to use Our Services in accordance with the Platform Policies, and You have no right, ownership, title, or interest in the JP Funware & Technologies Pvt Ltd Intellectual Property.


All the online content, materials and information on our Website/Mobile App (collectively referred to as “Content”) are secured by intellectual property rights. The Content includes a wide range of online items like images, designs, multimedia clips, graphics, logos, information, text content, games, software, animation, marks, hyperlinks, and pictures. The Content, whether or not belonging to us, is thus protected and secured by applicable intellectual property rights. In addition, we are free to record and use, in any manner whatsoever, all chat content, images, emails, and recommendations sent by any member or user of our Website/Mobile App, as they form a part of the Content of RummyXL.com.

14.Limitation of Liability


RummyXL confirms that this Privacy Policy is only a description of its operation regarding user information. This Privacy Policy is not intended to create and does not create any legal rights in your favour or in favour of any other person. RummyXL reserves the right to change this Privacy Policy at any time without giving you prior notice. The liability of RummyXL shall be limited to the removal of Sensitive Personal Data from the system of the Website and/or Application and the removal of personally identifiable elements of the Other Personal Information. Your continued use of the Website and/or Application constitutes your agreement to this Privacy Policy and any amendments thereof.


JP Funware & Technologies Pvt Ltd is not liable for any claim, loss, injury, damages, expenses, or lost profits or winnings, incurred by You in connection with Your use of the Services on the Website and/or Application.


Notwithstanding anything to the contrary contained in this Policy and elsewhere, the aggregate liability of Rummy XL for all claims for damages pursuant to the provisions of services on the Website and/or Application, including claims in respect to the violation of this Policy, shall be limited is limited to the Service Fee less bonus and other promotional amounts, paid to Us over the preceding one (1) month.


You are solely responsible for any consequence resulting from Your use of the Platform, and you understand that We assume no liability or responsibility for any monetary loss that You may sustain in this regard.

15.Password and Protection

After you have registered on our Website/Mobile App, it is your sole responsibility to make sure that you do not disclose your passwords to anybody, be it your friends, family members, third party, or anybody whosoever. Please create a strong password of minimum 8 characters, including capital letters, numerals and special characters so that nobody can crack that. We shall not in any way be responsible if your user account is logged in to or accessed by anybody else by using your password. The restrictions defined for creating a strong password will be applicable only for passwords created on Rummy XL. These restrictions won’t apply to passwords created on social platforms (including but not limited to Facebook and Google) and their subsequent usage for login on Rummy XL.

16.Technical Failures

It is possible that you sometimes face disruptions including, but not limited to, errors, disconnection or interruptions in communication because of issues in the Internet services, software or hardware that you are using to avail our Services.
Rummy XLshall not in any way be liable for any network disconnection on your computer, mobile or device caused by any fault or error at your end and shall not compensate you for any losses arising from such disconnection. In case of any disruption of service at Rummy XLend while a game is in progress, as determined by and solely at the discretion of Rummy XLand RummyXL.com shall cancel the game and refund your points/cash regardless of the status of the game.While playing a cash game, you take full responsibility for the risk of internet disconnection or interruption of communication between your computer/mobile/device and the Rummy XL servers, any lag in or freezing of the game or software, or any other problems attributable to your computer/mobile/device or network. Rummy XL shall not be responsible for any disconnection of your computer, mobile or device from Rummy XLserver, except in the case of a crash of Rummy XL server.If there is a disconnection or disruption for a short time in the middle of a game, you shall remain seated at the table and can resume to play once the connection is restored, unless you have been eliminated.


RummyXL.com is committed to providing updated, accurate, complete and reliable information by publishing it on the Website/Mobile App. However, it is to be noted that we do not represent the suitability of the information published in documents or any other information that is updated on our Website/Mobile App. Therefore, all the information and related graphics and images are to be considered “as is” without any warranty whatsoever expressed or implied by us. We hereby solemnly disclaim and discard all warranties about this information as well as all implied warranties and conditions of our merchantability, title and non-infringement, appropriateness to any particular purpose, and accuracy of our site, software and games of rummy.

18.Usage of Software

It is strictly forbidden for anyone to use our software for any commercial purposes. Our software is meant only for playing rummy games for personal entertainment. You must use your Rummy XL account only for playing games on the Website/Mobile App and must not attempt to manipulate, decode, modify, disassemble, decompile, reverse or re-engineer our software in any manner. Please note that use of bots or automatic play is prohibited. Any attempt to use artificial intelligence that includes, but is not limited to, robots, in connection with our rummy games and software is strictly forbidden. All the actions that you perform on or in connection with our Website/Mobile App must be executed by you only through the user interface that is accessible on our Website/Mobile App.

19.Fair Play Policy


In order to prevent any form of malpractices or unfair play in our games and on our Website/Mobile App, all user actions including deposits, identity verification, rummy games, and individual hands are monitored to ensure a safe, legal and fair environment for all our users.As part of our Fair Play Policy and to prevent any form of malpractices and in-game collusion, all user actions are monitored and recorded.


Any detection of a breach of our Fair Play Policy, such as, but not limited to, unauthorized deposits under a stolen identity or collusion in play shall result in prompt and serious action by Rummy XLagainst the offending user, including, but not limited to, permanent termination of the user’s account, as detailed in the “Breach and Consequences” section below.


Further, if we find that a user is breaching/attempting to breach Our security or privacy protocols, we may, following an internal investigation, decide to undertake a range of remedial actions, depending upon the severity of the detected breach, which may include the following:
stop access and usage of Our Services, indefinitely, by such user;
permanently terminate such user’s RummyXLAccount;
restrict Withdrawals for such user;
demand compensation for the damages to Our Services that occurred because of the breach and prosecute a user for any violation of the law and the Platform Policies if necessary; and
prohibit the user from registering with us in the future.


In the event, We, upon investigation are of the view that any user’s RummyXL Account is or has been engaged in Fair Play Violations, then to the extent of the amount which is involved in such Fair Play Violations, We may:
forfeit the fund in RummyXL Account;
repatriate the amount to the User or individuals who have been affected by the Fair Play Violation;
levy a Fair Play violation fee of an amount up to an amount of INR 10,000 per instance of such Fair Play Violation. You agree that such fee is not in the form of a penalty but is a reasonable and justifiable cost, manpower, technology, loss of reputation that We as a Platform may suffer due to Your violation of the Fair Play Policy. The fair play violation fee may be debited from the funds in Your RummyXL Account or in the event the balance in Your RummyXLAccount is not sufficient to cover the fee, we may raise a claim for such fee against You in accordance with applicable laws.


Your winnings may be disclosed to the relevant authorities, and requisite amounts may be withheld from payouts, in order to ensure compliance with applicable law and lawful requests from the government, regulatory bodies, or an order of any court of competent jurisdiction. It is solely Your responsibility to ensure due remittance of all the applicable taxes.


If You do not log in to Your RummyXLAccount at least once in a twelve (12) month period, Your RummyXL Account shall be considered inactive and a maintenance fee of INR 250(Indian Rupees Two Hundred and Fifty Only) per year may be chargeable against any funds remaining therein (“Inactive Account Fee”).


We reserve the right to suspend or terminate Your RummyXLAccount if We find that You are violating any of our Platform Policies, or breaching/attempting to breach the security of Our Services in any manner, Your RummyXL Account may be terminated immediately and any prize, Bonus, promotional winnings, or funds therein may be forfeited.

20.Anti-Cheating and Anti-Collusion

You undertake that you yourself will play in all games for which you register/which you join and you shall not use any form of external assistance to play. You shall not add any unauthorized components and not create nor use any cheats, exploits, bots, hacks or any other third-party software designed to modify the Website/Mobile App. You also undertake that you will not use any third-party software that intercepts, mines or in any way collects information from or through the Website/Mobile App or through any of our Services. Any attempt to employ any such external assistance is strictly prohibited. Formation of teams by you and any other user(s) for collusion or any form of cheating in the games on the Website/Mobile App is strictly prohibited. At RummyXL, we have a zero-tolerance policy for anyone who violates or attempts to violate our Fair Play Policy or Terms of Service. And as a leading game operator of the industry, we flag all offending players and, at our own discretion, restrict them from playing on RummyXL.

21.Money Laundering:

You are prohibited from conducting any activity on the Website/Mobile App that may be construed as money laundering, including, but not limited to, attempting to withdraw money without playing cash games, attempting to withdraw real money added via credit cards/UPI/net banking or any other payment method without wagering that, and deliberately losing money to a certain player(s).


Sending spam emails or any other form of unsolicited communication for obtaining registrations on the Website/Mobile App to benefit from any promotional program of RummyXL.com or for any other purpose is strictly prohibited. You are strictly prohibited from selling anything on or through RummyXL.com or using any of RummyXL features, including, but not limited to, the chat facility.

23.Multiple Accounts:

Your registration on the Website/Mobile App is restricted to a single user account, which will be used by you to avail yourself of the Services provided on the Website/Mobile App. You are prohibited from creating or using multiple user IDs for playing on the Website/Mobile App or using our Services.

24.No Bribes, Gifts, or Favours

You shall not offer any RummyXL.com employee any bribe, gifts, services, compensation, or any other favour that might influence or might appear to influence the employee in performing his/her duties at RummyXL.com. RummyXL.com employees shall not solicit any bribe, gifts, or services from you. Offering RummyXL.com employees any cash, cash equivalents, gifts, gift cards, services, or favours is strictly prohibited.

25.Fair Play Deposit and Withdrawal Policy

If you are a cash player on Rummy XL,your Balance is divided into three Accounts: Deposit Account Balance, Bonus Wallet Balance and Withdrawable Account Balance. The Deposit Account Balance includes all the amount you have deposited. The Bonus wallet balance includes all the bonus that you have received through Sign Up, Add Cash, Referral etc offers. The Withdrawable Balance includes all the amount you have wagered and won. You can only withdraw a maximum amount equal to your Withdrawable Balance. You cannot withdraw your deposit balance without wagering that.

26.Breach and Consequences

If we have evidence, through our investigations or reasonable belief, of a breach of our Terms and Conditions by you and/or that your continued access to our Website/Mobile App is detrimental to the interests of Rummy XL or our users or the general public, then we reserve the right to take one or all of the actions below at our own discretion:

27.Governing Law, Dispute Resolution and Jurisdiction

The agreement in our Terms and Conditions shall be followed, governed, and interpreted and construed in accordance with the laws of India.
The Users hereto agree that they shall use all reasonable efforts to resolve between themselves and Us in regard to any disputes, controversy or claim arising out of or relating to this Agreement. Any disputes, controversy or claim which is not amicably settled within fifteen (15) days of commencement of attempts to settle the same, shall be referred to and be finally settled through arbitration by an independent sole arbitrator, mutually chosen. If, however, the You and Us in conjunction are unable to identify an independent sole arbitrator, then each Party shall appoint on arbitrator and the two arbitrators so appointed shall appoint the third arbitrator, which shall constitute the Arbitration Tribunal
The Parties agree that the seat and venue of arbitration shall be Delhi, Republic of India and the language of the arbitration shall be English. The Arbitration proceedings shall be governed by the provisions of the Arbitration and Conciliation Act, 1996 or any statutory modifications or re-enactments thereof for the time being in force. The decision of the arbitrator shall be final and binding on the Parties. Each Party shall bear their own costs of arbitration, unless awarded otherwise in the award of such arbitration.


When you register with RummyXL.com, you will receive notifications regarding special offers, updates, contests, account activities, etc. through SMSes, emails and direct mails. Some of Rummy XL’s promotions require users to be KYC-verified to receive their benefits. If any aspect of your contact information or KYC (ID, address, email address or mobile number) is not approved or verified, you shall not receive the benefits of such promotions, including promotional amounts and prizes. Check out the specific terms and conditions of our promotions and contests before participating in them.

29.Refund Policy

Rummy XL is not responsible for any loss resulting from the cancellation of any games due to Service outages caused by the failures of our service providers, computer viruses, natural disasters, or any other reason that is beyond our control. You acknowledge that you will not be entitled to any refund due to the cancellation of games caused by factors that are beyond the reasonable control of RummyXL..


Bonuses can be used to play cash games only and the right to determine the usage, distribution & expiry of bonuses is at the sole discretion of Rummy XL. Rummy XL also decides the percentage of bonus that can be used to enter a cash game. The same can changed anytime without prior notice to the users.Any bonus earned on Rummy XL through promotions, offers, referrals etc. cannot be withdrawn, as it can only be used to play cash rummy games.


In accordance to the extent that is permitted by law, and in the humble consideration for allowing you to take part in the activity of online rummy games, you hereby agree with full knowledge to indemnify, defend and save us and hold us harmless to the complete extent of all awards and benefits, disbursements, litigation cost and reasonable fee of the attorney that we may have to incur or suffer in connection therewith including any sort of direct or indirect or consequential losses that may refer to any loss of profit and reputation that can arise from any claims, suits, taxes, actions, cause of actions, damages, penalties, injuries, expenses, demands, interest and/or awards imposed, brought or asserted against us by any person.

32.Contact us

Rummy XL is here to provide you with more information, answer any questions you may have, and create an effective solution for your instructional needs. You can contact us anytime by using the “Contact us” feature in the “Help” section. If you have any grievances, please write to grievanceofficer@jpfunware.com.

Reasons Why You Should Choose RummyXL

Easy Instant Withdrawals and Deposits

Deposit or withdraw your earnings in a few steps

Play and Earn Bonuses

Play more to get rewarded more often

Dedicated Customer Support

Have a question? Ask our customer service executives. We also offer support for several Indian languages

Secure Hacker-Free Website

Zero chances of your money or data being stolen